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"CUIS"
Some of you know my disdain for the use of massive Excel files and what I call the “shotgun blast” approach to reporting. However, since they are a necessary evil in most environments today, I thought I’d point out how you can leverage Cisco Unified Intelligence Suite (CUIS) to automate them. One of the major [...]
Continue Reading →It’s not often that we stop and smell the roses, so to speak, and look at some of the individual impacts that our call center solutions have had in our customers’ environment. So I thought I would start to share a few snippets that we hear from our customers. I received a phone call yesterday [...]
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- RT @jasonkolb: "Chances of dying in a terrorist attack:1 in 30m. Chances of getting cancer from a TSA scan:1 in 30m" http://t.co/76REukBb 2012-04-11
- "ask yourself, what is it you're trying to do?"- Frank Hartmann <- reflecting about purpose... 2012-04-09
- a few of my thoughts on America's Gas Pains http://t.co/CtIyvK6i 2012-03-16
- It's been awhile since we've seen @johnboehner cry.The holidays and @BarackObama taking him to the mat on the tax bill outta do the trick... 2011-12-23
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