http://chriscrosby.net/blog Mon, 30 Aug 2010 16:37:51 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/ http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/#comments Tue, 23 Dec 2008 15:36:13 +0000 Chris Crosby http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/ http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/feed/ 0 http://chriscrosby.net/blog/2008/06/25/speech/ http://chriscrosby.net/blog/2008/06/25/speech/#comments Wed, 25 Jun 2008 02:03:13 +0000 Chris Crosby http://chriscrosby.net/blog/2008/06/25/speech/ http://chriscrosby.net/blog/2008/06/25/speech/feed/ 0 http://chriscrosby.net/blog/2008/06/10/the-heat-index/ http://chriscrosby.net/blog/2008/06/10/the-heat-index/#comments Tue, 10 Jun 2008 12:45:41 +0000 Chris Crosby http://chriscrosby.net/blog/2008/06/10/the-heat-index/ http://chriscrosby.net/blog/2008/06/10/the-heat-index/feed/ 0 http://chriscrosby.net/blog/2008/05/29/service-level-vs-cost-vs-customer-experience/ http://chriscrosby.net/blog/2008/05/29/service-level-vs-cost-vs-customer-experience/#comments Thu, 29 May 2008 14:54:30 +0000 Chris Crosby http://chriscrosby.net/blog/2008/05/29/service-level-vs-cost-vs-customer-experience/ http://chriscrosby.net/blog/2008/05/29/service-level-vs-cost-vs-customer-experience/feed/ 5