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I recently realized that February 13th, 2007 was the 17th anniversary of my first day on the job as an outbound telemarketer. That means I’ve officially been in contact centers for more than half my life. Scary, I know. What’s even scarier is that some people reading this blog probably remember that shy, scrawny kid [...]
Continue Reading →For those of you not local to Chicago or the Lake Michigan area, there was a recent upheaval around Indiana’s state regulators granting BP a permit allowing it to dump 50 percent more ammonia and 35 percent more suspended solids into Lake Michigan. Ammonia feeds oxygen-sucking algae blooms that kill fish, and the suspended [...]
Continue Reading →Government Transparency is almost as big a buzzword as Web 2.0 lately. And for that matter, you would think the two would go hand-and-hand. With all of the killer technology available in our information age, one would think that it should be relatively straight forward to get a picture of what our government does in return for our tax dollars [...]
Continue Reading →The blogoshere and news headlines are a blaze lately with articles on “Politics 2.0” and candidates harnessing the Internet and social networks to gain wider exposure and raise money. But what if you’re not a candidate or PAC and you want to influence a campaign? Or make your voice heard to other voters about an [...]
Continue Reading →Ok pardon the bad pun in the title, but I couldn’t resist… As I mentioned in my first post about politics 2.0, this is not a political blog, however I have taken a certain fascination with how the Internet and the “web 2.0 phenomenon” is going to shape the 2008 elections. As such, I will be discussing [...]
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