http://chriscrosby.net/blog Mon, 30 Aug 2010 16:37:51 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 http://chriscrosby.net/blog/2010/08/30/rethinking-the-relationship/ http://chriscrosby.net/blog/2010/08/30/rethinking-the-relationship/#comments Mon, 30 Aug 2010 16:35:41 +0000 Chris Crosby http://chriscrosby.net/blog/?p=389 http://chriscrosby.net/blog/2010/08/30/rethinking-the-relationship/feed/ 3 http://chriscrosby.net/blog/2010/07/23/my-favorite-start-up-got-bought/ http://chriscrosby.net/blog/2010/07/23/my-favorite-start-up-got-bought/#comments Fri, 23 Jul 2010 11:56:56 +0000 Chris Crosby http://chriscrosby.net/blog/2010/07/23/my-favorite-start-up-got-bought/ http://chriscrosby.net/blog/2010/07/23/my-favorite-start-up-got-bought/feed/ 0 http://chriscrosby.net/blog/2010/07/16/rethe-mega-meta-opportunity-and-google-buys-metaweb/ http://chriscrosby.net/blog/2010/07/16/rethe-mega-meta-opportunity-and-google-buys-metaweb/#comments Fri, 16 Jul 2010 19:18:34 +0000 Chris Crosby http://chriscrosby.net/blog/2010/07/16/rethe-mega-meta-opportunity-and-google-buys-metaweb/ http://chriscrosby.net/blog/2010/07/16/rethe-mega-meta-opportunity-and-google-buys-metaweb/feed/ 4 http://chriscrosby.net/blog/2010/07/15/the-mega-meta-opportunity-2/ http://chriscrosby.net/blog/2010/07/15/the-mega-meta-opportunity-2/#comments Thu, 15 Jul 2010 16:38:20 +0000 Chris Crosby http://chriscrosby.net/blog/2010/07/15/the-mega-meta-opportunity-2/ http://chriscrosby.net/blog/2010/07/15/the-mega-meta-opportunity-2/feed/ 4 http://chriscrosby.net/blog/2009/11/30/achieving-the-status-quo/ http://chriscrosby.net/blog/2009/11/30/achieving-the-status-quo/#comments Mon, 30 Nov 2009 17:58:58 +0000 Chris Crosby http://chriscrosby.net/blog/2009/11/30/achieving-the-status-quo/ http://chriscrosby.net/blog/2009/11/30/achieving-the-status-quo/feed/ 2 http://chriscrosby.net/blog/2009/10/30/goaling/ http://chriscrosby.net/blog/2009/10/30/goaling/#comments Fri, 30 Oct 2009 17:13:28 +0000 Chris Crosby http://chriscrosby.net/blog/2009/10/30/goaling/ http://chriscrosby.net/blog/2009/10/30/goaling/feed/ 1 http://chriscrosby.net/blog/2009/04/01/agent-occupancy-and-churn/ http://chriscrosby.net/blog/2009/04/01/agent-occupancy-and-churn/#comments Wed, 01 Apr 2009 15:30:33 +0000 Chris Crosby http://chriscrosby.net/blog/2009/04/01/extrapolating-agent-occupancy-part-1/ http://chriscrosby.net/blog/2009/04/01/agent-occupancy-and-churn/feed/ 1 http://chriscrosby.net/blog/2009/03/10/10-things-we-need-to-be-thinking-about-in-contact-centers/ http://chriscrosby.net/blog/2009/03/10/10-things-we-need-to-be-thinking-about-in-contact-centers/#comments Tue, 10 Mar 2009 02:32:52 +0000 Chris Crosby http://chriscrosby.net/blog/2009/03/10/10-things-we-need-to-be-thinking-about-in-contact-centers/ http://chriscrosby.net/blog/2009/03/10/10-things-we-need-to-be-thinking-about-in-contact-centers/feed/ 2 http://chriscrosby.net/blog/2009/01/08/no-boundaries/ http://chriscrosby.net/blog/2009/01/08/no-boundaries/#comments Thu, 08 Jan 2009 15:30:46 +0000 Chris Crosby http://chriscrosby.net/blog/2009/01/08/no-boundaries/ http://chriscrosby.net/blog/2009/01/08/no-boundaries/feed/ 0 http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/ http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/#comments Tue, 23 Dec 2008 15:36:13 +0000 Chris Crosby http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/ http://chriscrosby.net/blog/2008/12/23/culture-and-the-customer-experience/feed/ 0