A quote from Mark Zuckerberg at the Web 2.0 Summit when commenting on the current dogma of online turf wars. “Your map is wrong. The biggest part of the map has to be uncharted territory — this map makes it seem like it’s zero-sum, but it’s not. We’re building value, not just taking it away [...]

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Like all of us, I awoke this morning to see the changing of the guard in the House of Representatives. Obviously there are many people celebrating the occasion. Personally, I’d rather have a root canal. The real cause of my angst is not the anxious anticipation of the inevitable email or text from my lovable [...]

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Early in my life I adopted the belief that there are no problems, only solutions. This fundamental belief guided not only my life, but also how I managed and led teams. As some reading this will attest, I frustrated many people who came into my office ranting about a problem because I inevitably sent them [...]

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How to Get Acquired

On October 11, 2010 By

Yesterday marked the three year anniversary of closing the Cisco/Latigent acquisition, and I thought it a good time to address one of the questions I am constantly asked by those such aspired (as I once was).   “How do I get bought by Google, or Cisco, or Oracle, or…” People approach this question as if [...]

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Rethinking Business Incentives

On September 10, 2010 By

World Poverty and Human Rights Online has published an article I wrote earlier this year on restructuring corporations’ profit incentives to align with society’s best interests. Click here to check it out. Good timing for #CGI2010

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Since their inception, call centers have been infamous for high turnover (especially in the outsource world). While this is no revolutionary statement, I recently had the realization that by my mid-twenties I had personally fired, or overseen the termination, of over 1,000 people (an average of about 200 people a year). I believe my personal [...]

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